etech for Dummies

etech for Dummies

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Handles all phone calls Based on current rules, and meets Division demands for cell phone time availability and call high-quality metrics  

screens queue spikes, breaks and aux usage of brokers. making sure that the check here queue is effectively-managed by relaying genuine-time problems promptly reporting to Supervisors/flooring supervisors on the ground. 

practical experience in developing and executing programs, Assembly deadlines and working beneath tight time constraints. 

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Proactively produce action strategies or provide tips to the program on efficient techniques to realize agenda adherence. 

Communication (prepared and verbal): Strives to speak the two English and Spanish, and publish Plainly and succinctly in many different settings; could get messages across to acquire the desired effect. Strives for closed-loop conversation by proactively anticipating “another dilemma”.  

though accomplishing the responsibilities of the career, the worker is consistently required to sit. the worker often is needed to utilize palms to finger, handle, or sense; access with hands and arms; stoop, kneel, or crouch; and communicate and listen to.

Etech’s world-wide facilities – Onshore, Nearshore, and Offshore, provide the capabilities to personalize the answer that greatest healthy all your wants. With Etech’s worldwide outreach, Etech is often accessible to guidance your shoppers and provide regular Fantastic experiences.

Conflict resolution to grasp numerous obstructions and use negotiation abilities to find exceptional methods. 

Ability to use logic and explanation to determine the strengths and weaknesses of other options  

make sure purchaser's confidential data is sufficiently safeguarded and only utilized for official purposes. 

Now, as certainly one of the largest process integrators inside the region, we delight ourselves on staying as nimble as we have been to be a scaled-down organization. Our assure to our clients is that we are going to constantly stay very easy to do business with.

you'll Participate in a job in retention as you converse collaboratively with income to deal with any buyer problems. 

E Tech Group is very pleased to information our industrial associates into the long run. Get hold of our professionals nowadays to discuss your projects and targets.  

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